Not receiving your EnviroFlash email, whether for daily forecasts or alert days, is usually caused by one of the following reasons.
1. You have not confirmed your subscription for air quality notifications
If you have yet to confirm your subscription, emails will not be sent. On the www.enviroflash.info homepage, select Manage Your Account. After entering your email address, if you see the following message, you will need to confirm your account by sending another confirmation email. Confirmation emails can only be sent once daily.
2. The email from EnviroFlash was not sent at all
Action Day emails are always sent. If you did not receive an action day email, please make sure the email address registered with your EnviroFlash subscription matches the email you wish to receive EnviroFlash alerts. If this does still not resolve the issue, check numbers 3 and 4 in this post.
If you are not receiving a forecast or current conditions email, make sure the "Receive Forecasts" and/or "Receive Current Conditions" box is checked, and that the preferred notification thresholds are where you would like them.
3. The email address email@example.com is being sent to your spam/junk folder
If this is the case, adding the email to your contacts list will most likely solve the issue. If not, there are specifics filters depending on your email provider that can also stop emails from certain addresses from automatically going into the spam/junk folders.
4. The email address, firstname.lastname@example.org, or the IP address associated with EnviroFlash, 220.127.116.11, is being blocked.
Contact your IT/email administrator and white-list both the EnviroFlash email address and IP address